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BMU Internet Service FAQ

After a lengthy analysis and review of declining revenues, customer subscriptions and the substantial capital investment required to replace obsolete equipment, it became apparent that BMU internet service can no longer be competitive. Discontinuing BMU internet service was the most logical and fiscally responsible approach for the City of Bryan, our residents and businesses. We have been proud to service our community for the past twenty-four years but the challenge of competing and providing an appropriately priced service has proven too large to overcome.

This service will expire on December 9, 2024 at the end of our business day at 4:00 pm. We encourage our customers to find an alternate ISP (Internet Service Provider) at your earliest convenience.

 

You may call 419-633-6100. Please do not select any options when prompted and a member of our staff will answer your call and complete your request.

You may email us at communications@cityofbryan.com. Please include the date of cancellation, name, address, phone, and BMU account number if available. The cancellation date should be no earlier than the next business day.

You may visit our office at 841 East Edgerton Street from 8:00 am to 4:00 pm Monday through Friday.

BMU internet is billed a month behind and you may see another bill after cancellation. Final bills are prorated and include dates of service.

No, you do not need to return any equipment.

A few options include Frontier, Spectrum, Starlink, T-Mobile 5G Home Internet, and Verizon Home Internet. You may visit any of their websites for more information and pricing.

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WHAT’S HAPPENING

3008, 2024

PEAK ALERT – FRIDAY, AUGUST 30, 2024 from 3 P.M. to 6 P.M.

BMU has received notification that electric loads are projected to be high again today as temperatures and humidity continue to rise across the PJM region and the eastern area of AEP. There is still a good chance of setting a new 1 CP, so BMU [...]

2908, 2024

PEAK ALERT – Thursday, August 29, 2024 from 4 P.M. to 6 P.M.

BMU has received notification that electric loads are rising at a faster rate then expected today as temperatures and humidity continue to rise across the PJM region and the eastern area of AEP. There is a good chance of setting a new 1 CP, so [...]

2808, 2024

PEAK ALERT – WEDNESDAY, AUGUST 28, 2024 from 4 P.M to 6 P.M.

BMU has received notification that electric loads are projected to be high again today as temperatures and humidity continue to rise across the PJM region and the eastern area of AEP. There is still a good chance of setting a new 5 CP and a [...]

2708, 2024

PEAK SHAVE – TUESDAY, AUGUST 27, 2024 from 3 P.M. to 7 P.M.

BMU has received notification that electric loads are projected to be very high today as temperatures and humidity continue to rise across the PJM region and the eastern area of AEP. There is a good chance of setting a new 5 CP and a 1 [...]

2608, 2024

PEAK DEMAND ALERT – Monday, August 26, 2024 from 4 PM to 6 PM

BMU has received notification that electric loads are projected to be high today through mid-week as temperatures and humidity continue to rise across the PJM region and the eastern area of AEP. There is a good chance of setting new 5 CP’s and a 1 [...]

608, 2024

Peak Shave Alert – Tuesday, August 06, 2024 from NOW to 6 PM

BMU has received notification that electric loads are rising today as temperatures and humidity continue to rise across the eastern area of AEP. With a likely chance of setting a new AEP 1 CP, BMU hereby respectfully requests your voluntary assistance in reducing local electric [...]

508, 2024

Peak Shave Alert – August 5, 2024 from 4 PM to 6 PM

BMU has again received notification that electric loads are projected to be high today as temperatures and humidity continue to rise across the PJM region and the eastern area of AEP. With another likely chance of setting a new 5 CP and possibly an AEP [...]

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