Water Metering

We read the water meters on a monthly basis. The only exception to this is during the winter months, we may estimate the bills. Most of the water meters are in meter pits in front yards and if they are snow covered or the temperature is extremely low, our meter readers will not open the pits. Snow cover and underground temperatures help keep the meter from freezing. Go to Consumer Tips for more information about protecting your water lines during cold weather.

We meter and bill water usage in cubic feet and round off to the nearest 100 cubic feet for reading and billing purposes. 100 cubic feet (1 CCF) of water is equal to 748 gallons. Citywide, the average residential bill is 7 CCF, with ranges from 1 CCF to 25 CCF. Water consumption varies widely. Our meter readers make every effort to notify our customers if usage seems abnormal in relationship to previous usage. This is a service to our customers in effort to alert them of possible problems. Our meter readers have discovered many customer leaks just by recognizing abnormal usage. Pricing information is listed in the Water Rates Schedule.